Privacy Policy and Cookies
VOLUX Sp. z o.o.
effective from the date of publication on volux.pl
§ 1. General Provisions
This privacy policy and cookies policy sets out the rules for processing personal data and using cookies on the volux.pl website operated by:
VOLUX Sp. z o.o.
ul. Piękna 13, 85-303 Bydgoszcz
KRS: 0000999403 | NIP: 9532792213 | REGON: 523498044
e-mail: biuro@volux.pl
Users’ personal data is processed in accordance with:
– Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR),
– the Act of July 7, 2023 – Electronic Communications Law,
– the Act of May 10, 2018 on the protection of personal data.
§ 2. Scope and Purpose of Personal Data Processing
The Administrator may process Users’ personal data that is voluntarily provided through forms or as a result of using the website, including:
– first and last name,
– email address,
– phone number,
– company data (name, tax ID number, address),
– shipping address,
– other data contained in the message content.
Personal data is processed for the following purposes:
– responding to inquiries submitted through the contact form,
– handling complaints,
– preparing commercial offers,
– conducting communication related to the company’s activities,
– fulfillment of legal obligations (e.g., tax or complaint-related),
– statistical and analytical purposes (e.g., Google Analytics).
The legal basis for data processing is:
– Article 6(1)(b) GDPR – necessity to take steps prior to entering into a contract,
– Article 6(1)(c) GDPR – legal obligation incumbent on the administrator,
– Article 6(1)(f) GDPR – legitimate interest of the Administrator.
Providing data is voluntary, but failure to provide it may prevent the use of forms available on the website.
§ 3. Contact and Complaint Forms
The website provides a contact form, and in the future will also provide a complaint form.
Through these forms, Users can submit:
– technical and commercial inquiries,
– complaints,
– orders (in the form of quotation requests with full company data).
Submitted data is processed solely for the purpose of responding, handling complaints, or preparing offers.
Data from forms is stored:
– for the time necessary to fulfill the purpose of contact or handle the matter,
– and in the case of contract fulfillment or legal obligation – in accordance with regulations (e.g., 5 years for accounting documentation).
§ 4. Data Recipients and Transfer Outside the EEA
Data may be shared with trusted entities supporting the Administrator, such as IT companies, law firms, hosting providers, postal and courier operators.
Data may be transferred to third countries (e.g., USA) in connection with the use of services such as Google Analytics, Google Maps, or YouTube. In such cases, data is transferred in accordance with applicable regulations and security standards (e.g., standard contractual clauses).
§ 5. Rights of Data Subjects
Every person whose data is processed has the right to:
– access to their data,
– rectification of their data,
– erasure (“right to be forgotten”),
– restriction of processing,
– data portability,
– object to processing,
– withdrawal of consent (if it was the basis for processing),
– filing a complaint with the President of the Personal Data Protection Office.
For matters regarding personal data processing, please contact us at: biuro@volux.pl
§ 6. Cookies
The website uses cookies – small text files saved on the User’s device.
Cookies are used for:
– statistical and analytical purposes (e.g., Google Analytics),
– technical purposes – enabling proper website functionality,
– ensuring the security of the website’s operation.
Users can manage cookies independently through their web browser settings. However, restricting the use of cookies may affect some website functionalities.
§ 7. External Services and Links
The website embeds or provides links to external services, including:
– Google Maps – interactive map on the Contact page,
– YouTube – link to the company video,
– LinkedIn – link to VOLUX company profile.
Using these features may involve transferring data to the administrators of these services (e.g., IP address, location data, browser technical data), who process data according to their own privacy policies:
– Google: https://policies.google.com/privacy
– LinkedIn: https://www.linkedin.com/legal/privacy-policy
We recommend reviewing the privacy policies of websites linked from our site. The Administrator is not responsible for data processing by these entities.
§ 8. Provision of Electronic Services
The volux.pl website provides informational content about the company and its products electronically within the meaning of the Electronic Communications Law.
Use of the website is free and does not require registration.
For proper website operation, a computer or mobile device with Internet access and a browser supporting JavaScript and cookies is required.
§ 9. Consent for Sending Commercial Information
The Administrator may send commercial information (e.g., newsletter, commercial offers) only after obtaining explicit consent from the User, in accordance with Article 6(1)(a) GDPR and Article 398 of the Act of July 7, 2023 – Electronic Communications Law. Consent may be withdrawn at any time without affecting the legality of prior processing.
§ 10. Storage of Technical Data and Security
To ensure website security, data such as IP address, login time, browser and operating system information may be automatically recorded in server logs. This data may also be stored to prevent abuse and shared with law enforcement agencies in accordance with applicable law.
§ 11. Categories and Functions of Cookies
The website uses various types of cookies:
By storage duration:
– temporary (session cookies),
– persistent (persistent cookies),
By origin:
– own cookies (first-party),
– external cookies (third-party – Google, YouTube, LinkedIn),
By function:
– essential,
– functional,
– analytical,
– advertising,
– location-based,
– related to session and authorization.
§ 12. Purposes of Cookie Usage
Cookies are used for:
– ensuring website functionality and security,
– analyzing user behavior and website traffic (Google Analytics),
– displaying multimedia content (YouTube),
– displaying maps (Google Maps),
– redirecting to social networks (LinkedIn),
– adapting content to the User’s location and preferences.
§ 13. Changes to the Privacy Policy
The Administrator reserves the right to make changes to this policy.
The current version of the policy is always available on volux.pl and takes effect from the moment of publication.
